Free Resource
Healthcare Video Compliance Checklist
Everything your dental or medical practice needs to verify before filming video content. Covers HIPAA requirements, consent documentation, on-camera guidelines, and clinical filming best practices. Print this or save it for your next shoot.
1. Patient Consent & Authorization
Standard intake forms do not cover video/photo usage. You need a separate, specific authorization.
- HIPAA Video/Photo Authorization Form signed by every patient who will appear on camera (face, voice, or identifiable body features)
- Form specifies usage scope: website, social media, advertising, print materials, third-party platforms (list each)
- Form includes revocation clause: patient can withdraw consent at any time in writing, and practice will remove content within a reasonable timeframe
- Minors: parent or legal guardian signature required — the minor cannot consent on their own behalf
- Form is dated and witnessed by a staff member (not the treating provider)
- Copy provided to the patient and original stored in a secure, accessible location separate from medical records
- Verbal consent on camera obtained in addition to written form (recommended, not legally required, but provides extra protection)
- Staff consent forms signed by any employees who will appear in video content — employment does not automatically grant filming rights
2. What You Can and Can't Show on Camera
Safe to Film
- Empty waiting rooms, hallways, and treatment rooms
- Equipment and technology (without patient context)
- Doctor/staff speaking to camera
- Procedure demonstrations on models or mannequins
- Consented patients during their visit
- Before-and-after photos/video with signed consent
- Exterior building and signage shots
- Generic educational diagrams and animations
- Team photos and culture content (with staff consent)
Never Film
- Patient charts, medical records, or intake forms
- Computer screens showing EHR/EMR systems
- Appointment schedules or patient name boards
- Prescription bottles or labels with patient names
- Insurance cards or billing information
- Non-consented patients — even in the background
- Conversations between staff about specific patients
- Any content that links a patient to a diagnosis or treatment without explicit written consent
- Minors without parental/guardian authorization
The Background Rule
Even if your subject has consented, other patients visible in the background have not. Always film in controlled environments — closed treatment rooms, empty hallways, or designated filming areas. If shooting in a common area, ensure no other patients are identifiable in frame. Review every shot before wrapping.
3. Pre-Shoot Preparation
- Designate a compliance officer for the shoot — one staff member whose sole job is scanning each setup for PHI and unauthorized individuals in frame
- Schedule filming during off-hours or block a low-traffic window (before open, lunch break, or after last patient)
- Walk through every filming location 30 minutes before cameras roll — remove or cover all patient information, turn off/cover computer monitors, clear whiteboards
- Post signage at the entrance: "Video filming in progress today. Please notify front desk if you do not wish to appear on camera."
- Prepare talking points for doctors (not full scripts) and send 48 hours in advance so they can review
- Charge all equipment and test audio/video before the doctor's time is scheduled — don't waste clinical staff time on tech troubleshooting
- Confirm all consent forms are signed before filming begins — not during or after
- Brief your production team on HIPAA basics even if they are external — they are handling PHI-adjacent environments and need to understand the stakes
4. Filming Best Practices for Clinical Settings
Lighting
- Bring at least one portable LED panel — overhead fluorescents create unflattering shadows and color casts
- Use daylight-balanced lights (5000-5600K) to complement clinical environments
- Position subjects near windows when possible for natural fill light
- Avoid mixing light temperatures (warm incandescent + cool fluorescent creates an unnatural look)
Audio
- Use a lavalier microphone for all speaking segments — clip to lab coat or scrub collar
- Test for HVAC noise, compressor hum, and adjacent-room sounds before recording
- Record 30 seconds of "room tone" (silence) in each location for post-production audio editing
- Keep backup batteries for wireless mic systems
Framing & Composition
- Frame shots to exclude walls with patient information, filing cabinets, or visible records
- Use shallow depth of field (low f-stop) to blur backgrounds — reduces risk of accidental PHI exposure
- For testimonials, position the patient in a neutral setting (consultation room, lounge) rather than a treatment chair when possible
- Shoot vertical (9:16) and horizontal (16:9) versions of key content for both website and social media use
Talent Preparation
- Provide doctors with 3-5 bullet points per video, not a word-for-word script — scripted delivery sounds stiff on camera
- Do 2-3 casual warm-up questions before recording the real content
- Keep individual takes under 60 seconds — long takes increase anxiety and mistakes
- Encourage the provider to speak to the camera as if they are talking to a patient sitting across from them
5. Post-Production & Distribution
- Review all footage for accidental PHI before editing begins — check backgrounds, reflections in glass/metal surfaces, and audio bleed
- Blur or crop any incidental PHI that made it into the frame (names on screens, documents on desks)
- Store raw footage securely — encrypted drives or HIPAA-compliant cloud storage, not personal Dropbox or Google Drive (unless your BAA covers it)
- Add disclaimers where appropriate: "Results may vary" for before-and-after content; "This video is for educational purposes and does not constitute medical advice" for procedure explainers
- Get final approval from the compliance officer or practice owner before publishing any video
- Maintain a log of which patients consented, which videos they appear in, and where those videos are published — critical for revocation requests
- If using patient testimonials in paid ads, confirm the consent form explicitly covers advertising use — organic social and paid ads are different usage categories
6. Ongoing Content Management
Quarterly Content Audit
Every 90 days, review all published video content to verify: consent forms are still on file and not revoked, information in videos is still accurate (staff who have left, services no longer offered, outdated pricing), and links/embeds are still functional. Remove or update any content that no longer meets compliance standards.
- Document a revocation process: who handles the request, what is the turnaround time, which platforms need to be checked
- Keep consent forms for at least 6 years after the last date the content was published (HIPAA retention requirement)
- Update your consent form annually to reflect new platforms, usage types, or regulatory changes
- Train new staff on video compliance protocols during onboarding
Need Help Producing Healthcare Video?
Maken Media produces HIPAA-aware video content for dental and medical practices. We handle strategy, filming, editing, and compliance workflows so you can focus on patients.
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This checklist is provided for informational purposes and does not constitute legal advice. Consult your compliance officer or healthcare attorney for guidance specific to your practice and jurisdiction.